Technical Support Options

Support is included at no charge for:
CORE 288, CORE 500, CORE 600, CORE 700 members.

Submit A Support Ticket

CORE 50 & CORE 99
Tech Support Options:

TECH SUPPORT INCIDENT for CORE 50 MEMBERS

Price: $25.00
Ex Tax: $25.00

TECH SUPPORT INCIDENT for CORE 99 MEMBERS

Price: $15.00
Ex Tax: $15.00

Location

P.O. Box 11
New Plymouth, ID 83655
United States of America

Contact

+1-888-210-2088 (phone)
SUPPORT TICKET

Office Hours

Mo – Tu

9 am – 6 pm
We – Th

9 am – 5 pm
Fr

9 am – 4 pm

Get an Appointment

We love talking to clients!

Schedule An Appointment

A Few Tips to Make Your Tech Support Session Easier

Take Notes

We need to know what happened in order to trace down the issue. If you have a website problem please write down exactly what happened. Include the URL of the page and what you were doing at the time of the incident. This helps us chase down issues faster. It is not enough to just say "It's broken". We need to know details.

Payment Options & Maintenance Agreements

Some of our clients have unlimited tech support built into their website production plan. If you have an unlimited support plan, a maintenance agreement, you get unlimited tech support.

Some website production plans do not include support. You may purchase a maintenance agreement or pay per tech support incident.

Plan Your Time

ASAP Support

If your support issue is urgent you are welcome to contact us right away. We will do our best to support you asap.

Submit Support Ticket

Schedule An Engineer Call

If you would like to schedule a specific time for a tech support engineer to call you, please submit a ticket requesting a specific time/date and an engineer will call you at that time.

Schedule Tech Support Time & Date